Fitness Equipment Service & Setup is committed to protecting the privacy and security of your personal information.
Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts.
Who is Fitness Equipment Service & Setup?
Fitness Equipment Service & Setup is the largest retailer of specialty exercise equipment in Ottawa, with the guaranteed lowest prices in the region. Fitness Depot Ottawa's success is based on keeping its product lines focused and its marketing strategy simple.
Accountability:
Fitness Equipment Service & Setup is responsible for Personal Information under its control, including Personal Information disclosed to a third party for data and list processing.
Identifying Purposes:
Fitness Equipment Service & Setup collects Personal Information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. Fitness Equipment Service & Setup identifies either before or at the time of collection the purposes for which Personal Information is being collected; and how the Personal Information may be used or disclosed.
Consent:
The cornerstone to protecting your privacy is consent. Fitness Equipment Service & Setup will only collect, use, and disclose your Personal Information with your consent, except where otherwise permitted by law. Fitness Equipment Service & Setup does not, as a condition of the supply of a product or service to you, require you to consent to the collection, use, or disclosure of your Personal Information beyond that information which is required to complete the transaction. You may choose not to provide us with any of your Personal Information. However, if you make this choice Fitness Equipment Service & Setup may not be able to provide you with the product, service or information that you requested or that could be offered to you.
Limiting Collection:
Fitness Equipment Service & Setup will limit the collection of your Personal Information to only those details that are necessary for the purposes identified.
Fitness Equipment Service & Setup collects Personal Information from the Customer for:
• Processing your service requests
• Processing and keeping track of transactions and reporting back to you
Limiting Use, Disclosure and Retention:
We do not share your personal information with third party organizations except to offer you a product or service. If your personal information is shared with third parties, these third parties are bound by appropriate agreements with Fitness Equipment Service & Setup to secure and protect the confidentiality of your personal information. Fitness Equipment Service & Setup retains your personal information only as long as it is required for our business relationship or as required by federal and provincial laws.
Accuracy:
Fitness Equipment Service & Setup keeps Personal Information as accurate, complete and up-to-date as necessary for the purposes for which it is to be used.
• Updates Personal Information as it is made available by Customers
• Customers are responsible for informing Fitness Equipment Service & Setup about changes to Personal Information, as appropriate.
• Fitness Equipment Service & Setup does not routinely update Personal Information unless such a process is necessary to fulfill the purposes a for which the Personal Information is collected.
Safeguards:
Protecting your information is important to us. Fitness Equipment Service & Setup uses Secure Sockets Layer (SSL) technology to protect your online information as it is transmitted over the Internet. When accessing a secure server, the first characters of the site address will change from "http" to "https."
Openness:
Fitness Equipment Service & Setup is committed to providing you with understandable and easily available information about our policy and practices related to management of your personal information. This policy and any related information is available at all times on our web site.
Individual Access:
Upon request, Fitness Equipment Service & Setup gives Customers access to their Personal Information and an account of its use and disclosure.
Customers can request access to their Personal Information held by Fitness Depot Ottawa by writing to our Head Office:
Fitness Equipment Service & Setup
499 Industrial Avenue
Ottawa, ON K1G 0Z1
or by Email. Upon request Fitness Equipment Service & Setup will:
Inform the Customer whether or not it holds Personal Information about that Customer, and discloses details of that Customer's Personal Information.
Provide you with access to your information so you can review and verify the accuracy and completeness and request changes to the information.
Make any necessary updates to your personal information.
Challenging Compliance:
You may contact us with any questions, complaints or suggestions with respect to the above principles. Fitness Equipment Service & Setup will respond in a timely manner to your questions.
How to contact us:
• By calling our Customer Relations at 613-247-8888
• By Email
• By mail to:
Fitness Equipment Service & Setup
499 Industrial Avenue
Ottawa, ON K1G 0Z1
If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy.
Effective August 1, 2010
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